Corona Virus is effecting all of our lives and the sad reality is that for most people travel plans have had to be postponed. In light of the growing concerns, we wanted to reassure our customers that we are following the travel news and plan to keep you updated so you can get your plans back on track as soon as possible. We would like to update you on the current travel bans in place and reassure you we are raring to get the tours going as soon as it is safe!
Our first priority is the health and wellbeing of all our customers,
Current Travel Policy
With the World Health Organization declaring the coronavirus outbreak a pandemic last week, round the world, travel limitations have come into place. Starting with the EU, they have introduced temporary restrictions on nonessential travel to and from the EU, as part of its efforts to contain the spread. This ensues the United States’ decision to suspend travel into the US from 28 European countries.
The UK has not enacted a ban on US citizens entering the country in return, but the current Foreign office advice of caution extends to US as well as UK citizens.
Currently, The Foreign Office is advising:
“Anyone still considering travel must be realistic about the level of disruption they are willing and able to endure, and to make decisions in light of the unprecedented conditions we face.” and to “take account of the fast moving situation and plan accordingly, while flights remain available in many places”.
Currently, US citizens returning from the UK and Europe will only be allowed to travel through one of 13 US airports but won’t be tested for coronavirus on arrival. Returning US nationals are being advised to under take a 14-day quarantine as a precaution.
These restrictions are set to last a month. Crucially, although these restrictions may make returning to the US difficult in the short term, they are only temporary and regular travel across the Atlantic will return.
Your Trip
We know that many of you may be feeling an increasing amount of uncertainty and anxiety around travel plans at this present time. and certainly in cases, where customers or those in their household may have virus symptoms, we fully recognise that travel may not be possible at this time.
Our first priority is the health and wellbeing of all our customers, so remember to restrict travel if you are showing symptoms! With that in mind, I wanted to remind you that if you need to amend your booking to a future date, or need to cancel a tour, we’re here to help.
Unfortunately, we are having to be strict with our cancellation policy in line with other operators. However, we are also prepared to listen and will review on a case by case scenario. Most scheduled coach tours will get an immediate full refund, however due to the nature of certain tours i.e. our exclusive Equinox / Solstice tours and in particular private customised tours that have been booked in advance we have to enforce our cancellation policy. The good news is that these tours can be amended to a future date with no penalty with a credit note supplied. Your holiday does not have to be cancelled and you can delay gratification until this summer or even 2021
In fact, we have waived the amendment fees and can also hold the cost of your booking as a credit against a future tour if you need time to decide on your plans. Here is a link to our official terms: https://stonehengetours.com/terms.html
We will offer increased flexibility on all bookings to help ease the situation surrounding COVID-19, and will offer the following options, even if a refund is not officially due per the terms you originally booked under:
- a free of charge date change.
or
- a 24 month credit from your booked tour date.
Please note: Date change and Credit requests must be notified in writing at least 48 hours before the original booked tour, and date change/credited tours are subject to availability and are non-transferable and non-refundable at any time. Expired credits are non refundable and not redeemable for cash.
…and the great news, It looks like by May the COVID-19 crisis will be under control and London will be open again. It will be a fantastic time to visit Britain. Not only will the exchange rate be extremely favourable, stretching your budget immeasurably, but flight costs will also reduce dramatically. Although a crisis now, the spread of Corona could open up the excellent potential for a wonderful summer – visiting beautiful and historic Britain for less, an absence of crowds sequestering you amidst even the most famous monuments. There is so much to look forward to!
Thank you for your patience and continued support and we look forward to seeing you this summer or next.
How to Travel Safely During The Coronavirus Outbreak
Due to the Carona Virus pandemic, the demand for customised guided tours is increasing rapidly. There is never a better time to book a private Stonehenge tour!
Email the Stonehenge experts today for a prompt reply
Stonehenge Guided Tours
Operating Stonehenge Access Tours Since 1990
www.StonehengeTours.com
Tour Operations Manager
Stonehenge Guided Tours 